Frequently Asked Questions

I am a locally owned, owner-operated plumbing business. When you call, you’re speaking directly with the plumber who will be doing the work.

I provide estimates for larger projects such as water heater replacements, repiping, and excavation work. Smaller service calls are typically diagnosed on site.

I serve Nashville, TN and surrounding areas including Antioch, Hermitage, Donelson, Madison, Kingston Springs, Pegram, Brentwood, Franklin, Hendersonville, Goodlettsville, Mount Juliet, Smyrna, and Forest Hills.

I accept cash, check, credit and debit cards, and Venmo for your convenience.

Yes. I service, repair, and install both traditional tank water heaters and tankless water heater systems.

Yes. I offer water heater flushing and maintenance to help extend the life of your system and improve performance. Customers who purchase a water heater through me receive their first annual flush free.

Common signs include frequent leaks, low water pressure, discolored water, or aging galvanized or deteriorating pipes. I can assess your system and recommend the best solution.

Yes. I perform excavation for water line and drain line repair or replacement, including diagnosing underground plumbing issues and completing repairs safely and efficiently.

Yes. Mark at Rock N Roll Plumbing is fully licensed to perform plumbing work in Tennessee.

Yes. When you refer a customer and they mention your name, you receive $25 off your next service call.

Response times depend on call volume and urgency, but I prioritize emergency plumbing issues and respond as quickly as possible.